Introduction

CoatCheck is a modern digital coatroom and item storage system that replaces paper tickets with fast, reliable QR-based check-in/out and real-time oversight of belongings.

Who it’s for: nightclubs, festivals, theaters, venues, conferences, and offices—anywhere secure, high-volume item handling is needed.

Core features:

• QR tickets and scanner-first workflow for rapid entry/exit
• Lost-ticket resolution with audit trail
• Multi-device, real-time sync and role-based access for the staff app

Use Cases

• Nightclubs & festivals: Rapid coat check for high-volume entry/exit, QR tickets for fast scan-in/out, and lost-ticket resolution to keep lines moving.
• Theaters & venues: Organized rack/section assignments, smooth intermission peaks, and clear audit trails for items left behind.
• Conferences & offices: Group/batch check-ins for attendees or staff, optional ID/badge linking, and temporary storage for bags, laptops, or merch.

How it works

Staff use the Staff app (inside the CoatCheck app under Settings) to create and redeem tickets. Customers can be identified by phone number to receive an SMS ticket, or by signing in with their CoatCheck account. You only need to enter the physical TAG once—CoatCheck handles the tracking.

Checking out is fast: customers show their 4‑digit code from the SMS ticket or present their QR in the CoatCheck app, and staff scan to complete the return.